Is your water heater tank leaking? Can’t get any hot water at all? Our technicians have the highest level of training around. They can help with water heater repair no matter what the issue is.
At Enercare A1 Chesney, we’re dedicated to giving you excellent customer service. We stand behind everything with a one-year 100% Satisfaction Guarantee*.
If you notice your water heater is leaking, shutting off the water line valve is the first thing to do. It’s usually found in your basement by the furnace or water heater, but sometimes it’s beneath your kitchen sink.
Not receiving any warm or hot water from the tap? If you use a gas water heater, it could be a problem with the pilot light.
Water heaters must be sized properly for your home’s specifications, just like an HVAC system is. Our Expert employees understand how to effectively determine your hot water needs.
These symptoms can be a clue that your water heater is headed for trouble:
Because water heaters store an average of 50 gallons, a major problem can result in severe flooding damage. As with any other appliance, standard maintenance is important to avoiding trouble like this. We suggest checking out our Advantage Program™ to avoid difficulty with your water heater.
Offer expires Sep 13, 2026.View Terms and Conditions
*Offer expires September 13, 2026. Offer cannot be combined with any other offer and is only available to new residential customers who enter into a new water treatment lease agreement with SE Canada Inc. (“SE Canada”). Residential customers will receive a $400 prepaid credit card for each new installation of a select water softener, reverse osmosis system, and home water filtration system. Please allow 8-12 weeks for delivery of the prepaid credit card from the date of your first bill. SE Canada reserves the right to change or cancel this offer at any time without prior notice. Terms and conditions and certain exceptions apply, see lease agreement for details.
Offer expires Sep 13, 2026.View Terms and Conditions
*Offer expires September 13, 2026. Offer cannot be combined with any other offer and is only available to new residential customers who enter into a new water treatment lease agreement with SE Canada Inc. (“SE Canada”). Residential customers will receive a $400 prepaid credit card for each new installation of a select water softener, reverse osmosis system, and home water filtration system. Please allow 8-12 weeks for delivery of the prepaid credit card from the date of your first bill. Calculation of amount equivalent of 18 months free does not include applicable taxes and is based on the monthly lease rate of a tank reverse osmosis model with alkaline filter. SE Canada reserves the right to change or cancel this offer at any time without prior notice. Terms and conditions and certain exceptions apply, see lease agreement for details.
Unfortunately, Enercare A1 Chesney is unable to provide 24/7 emergency service for water heaters. For questions about the availability of emergency services, call us at .
Signals you ought to replace your water heater include rust-colored water, loud noises, leaks or seeping water, an inadequate supply of hot water and, finally, if the water heater is more than 10-12 years old.
If you’ve noticed a leak coming from your water heater, that’s a potential sign you need a replacement. Leaks often come from cracks in the tank; the longer you postpone replacement, the more likely you’ll have an emergency on your hands. A specialist can go over whether repairs are enough when troubleshooting the specific problem during a service call. Schedule a visit by contacting us at today.
A diagnostic fee, also known as a service call fee, is a typical charge levied by HVAC companies when a technician is sent out to your home to diagnose any and all problems with your furnace or air conditioner. A diagnostic fee covers the technician’s time, experience and travel expenses associated with determining the underlying cause of the problem. It’s in essence a service fee for the technician’s professional evaluation to find what went wrong.
It’s similar to a doctor’s appointment. They must do some preliminary tests or an examination to understand what’s wrong before proposing treatment. Just the same, your HVAC professional must inspect your system to decide on the needed repairs or maintenance.
Advantage Program
**For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details.
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