Heating in Calgary with 100% Satisfaction Guarantee*

Frequently Asked Questions

• How often should a furnace be serviced?

  Homeowners should have their furnace or boiler system serviced at least one time per year. This can help prolong the heating system’s life span and help to reduce repairs and utility costs.

• Is preventative furnace maintenance worth it?

  Heater maintenance is a lot like car maintenance. Preventative furnace maintenance is vital to helping your home heating be as durable as possible.

• What can be done to protect my home from carbon monoxide?

  Here are a few actions you can take to help keep your family protected from carbon monoxide:

  • Warm up your car out of your garage. Cars are a substantial source of carbon monoxide poisoning, so don’t leave yours going in the enclosed space of a garage. The same holds true for gas equipment such as lawn mowers or snowmobiles.
  • Don’t run ovens or grills as heaters. These appliances are safe when used right but could make carbon monoxide when used for an extended timeframe in small spaces.
  • Don’t operate a gas generator indoors because it produces fumes.
  • Have your chimney inspected by a professional. This ensures chimneys and vents aren’t blocked and are connected appropriately.
  • Confirm gas appliances are operating correctly, particularly your heater. You can ensure efficient, safe operation by booking routine furnace maintenance with Enercare A1 Chesney.
  • Install a quality carbon monoxide and smoke detector on each level of your home, particularly outside bedrooms and common areas where gas appliances are in use.

• How can I bring my heating costs down?

  Having your systems maintained will help bring costs down. Check our helpful in-depth information about keeping your systems healthy. This will inform you about proper maintenance and why it’s important.

• What brands do you install and service?

  We service and install all popular brands, makes and models. As a sizable HVAC company, we have fast access to parts and systems for quick replacements.

• Do you provide emergency service?

  Yes. Our Experts are only a quick way away, whether you’re in need of a furnace repair in the dark of a cold winter night or an AC replacement before a heat wave arrives.

• What is a Diagnostic Fee?

  A diagnostic fee, also known as a service call fee, is a common charge used by HVAC companies when a technician is called out to your home to diagnose the issue plaguing your furnace or air conditioner. This fee covers the technician’s time, knowledge and any gas or other travel expenses associated with determining the underlying cause of the problem. It’s in essence a service fee for the technician’s professional inspection to find what went wrong.

  Think of it like a visit to the doctor’s office. They need to do some preliminary tests or an examination to learn more about what’s wrong before suggesting treatment. Similarly, the technician we send needs to inspect your system to figure out the needed repairs or maintenance.