Professional Heat Pump Service in Calgary – 100% Satisfaction Guarantee*

Frequently asked questions

• How does a heat pump work?

  Heat pumps differ from other HVAC equipment because they move heat in or out of the building instead of creating it. The flow of heat can be reversed, allowing heat pumps to provide both heating and cooling.

• How often should a heat pump be maintained?

  You can prolong better performance from your heat pump by scheduling service at least once a year. Regular maintenance prolongs your heat pump’s life span and can help reduce repair and utility costs.

• Is a maintenance plan worth it?

  Keeping up with routine heat pump maintenance is key to drawing out the best results from your HVAC system.

• How can I keep my heating and cooling costs down?

  Maintaining energy-efficient equipment helps bring costs down. Explore our helpful in-depth guide about keeping your systems healthy. We’ll tell you all about proper maintenance and a few key benefits.

• Can you offer emergency service?

  Yes. Professional service is just a short ways away, whether you need heat pump repair or replacement on a weekend day or in the middle of the night. Give us a call at 403-277-1346 for prompt service.

• What is a Diagnostic Fee?

  A diagnostic fee, also known as a service call fee, is a typical charge used by HVAC companies once someone is sent out to your home to diagnose the issue plaguing your HVAC system. This fee covers the technician’s time, knowledge and travel costs associated with determining the underlying cause of the problem. It’s in essence a service fee for the technician’s professional inspection to find what went wrong.

  It’s like a doctor’s appointment. They need to perform a thorough checkup to help figure out what’s wrong before proposing treatment. Just the same, the HVAC technician needs to inspect your system to decide on the needed repairs or maintenance.