What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioning system needs repair at your Calgary home and you have no idea what to expect. It’s daunting enough to allow an A/C system repair technician into your home, but then to not be sure what they’re going to do can add a whole other level of concern. No worries! A1 Chesney Service Experts is here to inform you on the general A/C system repair process so you can be ready when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to check it to verify that it’s not simply a thermostat settings error. The service tech will verify the thermostat is switched to cool and then decrease the temperature to see if that will start up the air conditioning system. A faulty or improperly connected wire could be all that’s standing in the way of you and a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They might flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then likely ask you to see the A/C. Like a doctor, the service tech will start their trial and error diagnosis process. There are multiple things that could be the culprit of an A/C system that isn’t running properly, and it’s up the technician to evaluate all the possible sources starting from the most normal issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the A/C system diagnosis, they will probably check the air filter to verify it’s not blocked or in need of replacing. They will inspect your A/C system’s refrigerant levels, confirm the air condenser fan is spinning properly, verify that the size of your air conditioner is correct for the size of your house, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioner repairman has diagnosed the trouble, he or she should explain all your choices to you. The discussion will usually start with the technician explaining what the problem is, what part (if any) failed, how or why it went out, and what that part does for your air conditioning system.

The service tech will then go into your choices, which will entail swapping out the part and resolving the trouble, but may also involve upgrading parts of the A/C, the A/C system itself, or your entire heating and cooling system. In certain cases, it may make more sense to purchase an entire new HVAC system, specifically if the AC is past its prime, or likely to break down again and end up costing you more for A/C system repairs in the end. The service tech will discuss how much time, effort, and cost it will take to fix the trouble.

The service tech may now explain what could have prevented the issue or part failure and how to avoid a future problem from happening. This usually includes yearly maintenance, which not only helps stop an A/C system breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert AC repair businesses will offer an annual service plan so you don’t have to think about making future HVAC tune-up appointments for your systems.

At the end, they will discuss the process for repairing the failed part or fixing the trouble. If you elect that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and schedule your next appointment to fix your air conditioner. Or, if the part needed is already handy on their van, they will begin the AC repair work with your permission.

Keep in mind that throughout Calgary you’re in good hands with A1 Chesney Service Experts. Our service techs are NATE-certified and have received extensive background checks so you can feel confident with the people we send into your home. If you ever think of any questions about your AC or what to expect with your AC repair, give us a call 24/7 at 587-315-5271 and we’ll be happy to discuss the process.

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