How Do I Choose the Right AC Repair Company in Canada?
When your air conditioner stops working on a steamy summer afternoon, you need fast repair services that you can depend on. But with so many companies claiming to offer the very best AC repair services in Canada, how do you know which is the right choice for your home? Follow these 10 recommendations when choosing an HVAC repair company to help you feel confident about the service provider you select.
1. Read Customer Reviews
Many individuals begin their search for an air conditioning repair company on the web. While you’re there, be sure to look at feedback from past customers who’ve shared their experiences—for better or worse. Look for companies with a high overall evaluation and take the time to read both positive and negative reviews so you understand what to expect.
2. Ask for Recommendations
Word-of-mouth referrals from friends, family or coworkers are helpful when hunting for an AC repair company. Learn which companies the people whose opinions you respect have hired for HVAC repair in the past and whether they had a positive experience. This firsthand advice and the potential to ask specific questions can help you make an well-informed decision when selecting a service provider.
3. Know the HVAC Repair Company’s Service Area
A specific company may stand out heads and shoulders above the rest, but it doesn’t matter if they don’t service your location. Some companies have a limited service area or charge an extra fee for mileage for going to calls at properties outside their normal service area. Ask if your ZIP Code is included in the company’s service area. If not, ask if if they’re able to come to you for an added cost. Diligently weigh your local companies before deciding to pay extra for an out-of-area HVAC repair company.
4. Find Out About Emergency Services
Air conditioners seem to stop working at the most undesirable times. Choosing a company that offers emergency services is crucial if you need timely, reliable assistance on a Friday evening or a holiday weekend. Search for “after-hours,” “24/7” or “emergency services” on the company’s website, and ask if an extra fee applies for service calls outside ordinary business hours.
5. Check for HVAC Industry Certifications
Certifications show a company’s dedication to quality and professionalism. Try to find an HVAC repair company that has certifications such as North American Technician Excellence (NATE) to illustrate that the company abides by industry standards and that their technicians are trained and knowledgeable.
6. Make Sure the Company Is Licensed, Bonded and Insured
Before entrusting your home’s AC repair to just any service provider, make sure that they are licensed, bonded and insured. A licensed company has met the necessary permitting requirements to work legally in your province. Bonding signifies the company is financially backed in the event of a claim, and insurance protects you as a homeowner in case of accidents or damage to your property while the company’s crews are making the repair. Require proof of licensing, bonding and insurance to confirm you’ve found a legitimate and reliable company.
7. Ask About the Company’s Experience
A company with a long history of supplying quality service likely has the experience necessary to handle complex HVAC breakdowns. Find out how many years the company has been in existence. Then, ask a specialist whether they have previously worked on the problem you need repaired. This type of experience is essential to ensure consistent, reliable and professional service.
8. Assess the Company’s Communication and Customer Service
Excellent communication is essential when dealing with any company. The HVAC repair company you bring into your home should be responsive, attentive and able to answer your questions. Look for evidence of techs going the extra mile in the online reviews you read and pay attention to how you’re treated when you call a company to try to schedule a repair.
9. Compare AC Repair Estimates
Getting numerous quotes helps you find a company that offers competitive and honest prices. Be cautious of companies that provide low-ball estimates, as these companies may cut corners to keep prices low or tack on hidden fees at the end. The most trusted companies provide comprehensive and transparent quotes up front, ensuring you understand the full cost of repairs before work begins.
10. Evaluate Warranties and Guarantees
Respected service providers guarantee their work and offer warranties for your satisfaction. Such coverage shows quality assurance and helps you continue the process with confidence. A collection of parts, labour and service warranties is best, and you can’t go wrong with a 100% satisfaction guarantee.
Contact Our Reputable AC Repair Company
Choosing a good HVAC professional doesn’t have to be daunting. Service Experts is a national HVAC service provider with hometown heart, ready to serve you with affordable prices, 24/7 emergency service, certified technicians and your total satisfaction guaranteed. The next time your malfunctioning air conditioner threatens to disrupt your comfort, contact an office near you and schedule professional AC repair services.
