erin Q. calgary, alberta May 20, 2022 "Very supportive service over the phone and quick getting a technician out to check our furnace. Technician was fantastic, explains things without explaining things, even followed up with management and called back to advise the next day as promised!"
jeannie B. calgary, alberta May 19, 2022 "We are satisfied with your tech's visit but have to think it over as the pricing is considerably more than we expected."
cliff A. calgary, alberta May 19, 2022 "Tech was very pleasant and completed the work needed to be done."
syed A. calgary, alberta May 18, 2022 "AC installation went smooth however, technicians turned off Gas valves on furnace and forgot to turn it back ON, I had to call a plumber thinking something went wrong. Same thing happened with my Electric water heater, it stopped giving me hot water and the electrician came and did something into the electric panel to fix it."
ted K. calgary, alberta May 16, 2022 "The service Expert did not remove his shoes upon entering and left very sticky stuff on our floor ."
margaret G. calgary, alberta May 15, 2022 "The teach was very professional and on time for the Service done wash quite expensive"
shirley L. calgary, alberta May 15, 2022 "AC was installed on Feb 3/22 and AC cover was on back order. As of May 10/22, we have STILL NOT received our AC cover. Waiting to be notified of when it will be delivered and actual delivery!"
margo F. calgary, alberta May 14, 2022 "I had a number of efficiency questions and such for the technician and he was excellent in his advice and answers to all. Definitely took the time to not only answers my queries but made sure I understood his answers and advice."
leila M. calgary, alberta May 14, 2022 "Technician had great customer service. Able to book me in on a cancelled appointment same day of call."
holly J. calgary, alberta May 14, 2022 "The technician seemed to be very informed, and definitely personable."
dave I. calgary, alberta May 13, 2022 "Prompt service, topped up refrigerant. advised that all is running well."
kathy H. calgary, alberta May 12, 2022 "he was on time (early actually but we were notifed), efficient and friendly explained what he was doing"
ken R. calgary, alberta May 12, 2022 "Received a quick service response on short notice. The issue with my furnace could not be 'pinned' down to one specific component due to it being intermittent. Tough to decide whether we replace or repair our heating unit. Equipment doesn't perform for the length of time as in the 'olden' days."
scott H. cochrane, alberta May 12, 2022 "Shane and Rick were great installers reviewed everything and worked very clean"
marc A. calgary, alberta May 09, 2022 "The job was not completed until I complained. With that said (Tom) didn't believe me until service guy showed up to fix it."
luis A. calgary, alberta May 08, 2022 "the person was very professional with his observations and recommendation"
scott R. calgary, alberta May 08, 2022 "Appreciated that he was masked. Arrived on time. Very friendly and explained what he was doing. Didnt try to sell us a filter just recognized that we buy our own and recommended replacement."
bill N. calgary, alberta May 07, 2022 "The same tech has been here twice before. On time, efficient and polite."
brent S. calgary, alberta May 07, 2022 "Came as scheduled and did an okay job. Painted a gas line but missed a little spot due to access."
bruce M. calgary, alberta May 06, 2022 "Your technician was on time, very courteous and wore shoe coverings - as a homeowner, I really appreciate this."
patrick C. calgary, alberta May 06, 2022 "Salesman was knowledgeable, professional and easy to talk to."
lorraine M. chestermere, alberta May 05, 2022 "Craig came out and quoted on installing A/C. He was very knowledgeable and helpful. I have ended up going with a local contractor who has installed many other units at this complex."
eric B. calgary, alberta May 02, 2022 "Regarding service on Saturday, April 30th. The entire experience was professional and impactful, from thee woman who took the call and booked the service to the HVAC tech."
dave M. calgary, alberta May 01, 2022 "Technician was polite professional and did a thorough inspection."
maria L. calgary, alberta April 29, 2022 "The technician seemed to be very knowledgeable and he has a very pleasant demeanour."
james A. okotoks, alberta April 29, 2022 "The representative was knowledgeable and answered all our questions. He made us feel that while representing the company he was sensitive to our needs and finances."
dianna B. calgary, alberta April 29, 2022 "The consultant was very efficient and nice to deal with initially but I'm having trouble contacting her now. She promised a quote and I can't get one. I said I would take the quote no matter what it was because I desperately need this model of air conditioning unit."
gene D. calgary, alberta April 28, 2022 "Austin was punctual, professional, thorough and presented the options in a clear concise format."
dan K. calgary, alberta April 28, 2022 "George was polite, thorough, informative and professional. Can't ask for more than that"
chelsey S. calgary, alberta April 27, 2022 "Quick appt. Time. Friendly service. Knowledgeable information"
fred C. calgary, alberta April 27, 2022 "The tech was courteous, professional and prompt. Was helpful and willing to answer questions."
roy W. calgary, alberta April 25, 2022 "The process was pleasant and seemingly thorough but I really didn't get the written information I needed to make a truly informed decision on getting an air conditioner from you folks."
ronald S. calgary, alberta April 24, 2022 "Technician did a thorough job of checking out our furnaces and will be returning with new filters"
susan F. calgary, alberta April 24, 2022 "Always get great service at A1 and have been for many years. The team always friendly and helpful."
rosie M. calgary, alberta April 24, 2022 "The gentleman who came to our house was prompt, on time, and did a through check of our furness. We really appreciated a free furness check, thankyou."
goran P. calgary, alberta April 22, 2022 "This is the second time you are asking me to do this (hope someone will read it this time), but here it goes: Hady was a tech that came to my house. He was nice, polite, and answered all my questions. I was very happy with his service. Send him again next year."
barbara B. black diamond, alberta April 21, 2022 "I was surprised that the job was $230.00 to unplug the bathtub. Also was a little uncomfortable giving my MC # as you do not have the credit card machine now so we can tap."
goran P. calgary, alberta April 20, 2022 "Hady is very open, polite, and knowledgable. Answered all my questions with patience and provided me with some good tips for the care of the furnace and the hot water boiler."
eric G. calgary, alberta April 20, 2022 "From the office lady who took my call all the way to the technician every one were very very helpful and acted professionally"
geoff H. calgary, alberta April 19, 2022 "We spent months trying to get AC installed and feel that A1 Chesney was not interested in our business. We had two different sales people came by and we felt let down by both of them. Every time we talked to Keenan, he said that he would be sending out a quote the next day but it never arrived. It felt like he ghosted us."
donald R. calgary, alberta April 19, 2022 "Anna was excellent in explaining to us what was involved and showing us how the thermostat worked. Adu did a great job in installing the equipment and explaining how it worked."
william P. calgary, alberta April 18, 2022 "Punctual and provided quick, efficient service on an emergency call."
tim B. calgary, alberta April 16, 2022 "Quick response and provided a viable workaround for a failed circuit board while waiting for a new furnace."
nancy L. calgary, alberta April 16, 2022 "The technician answered all my questions and was helpful with hints and tips."
therena T. calgary, alberta April 16, 2022 "He was clear with all the problems and fixed what he could. Thank you."
marni B. calgary, alberta April 15, 2022 "The individual took an appropriate amount of time to really understand my concerns, my project in order to make the very best possible estimate of the scope of work. Was very personable, knowledgeable and when the task was beyond her expertise she reached out to the appropriate person so that the best possible solution can be proposed without wasting anyones time in the future with inecessary second and third views."
ade A. calgary, alberta April 15, 2022 "Keenan was very great at explaining the different options fit for our home"
doreen D. calgary, alberta April 15, 2022 "Although parts took a long time, work was done and completed quickly."
helen C. calgary, alberta April 14, 2022 "Phil provided very clear information about my options to replace a leaking hot water tank. He and the gas fitter were on time, friendly and accommodating in dealing with my anxious dog - much appreciated! They were respectful of my house and my time. The installation of the tankless hot water heater was completed in the estimated time and they did a great job in cleaning up when the job was done. Two months later and I am very happy with the decision to go with a tankless system."
lorne K. calgary, alberta April 12, 2022 "A1 Chesney / Costco does not sell the product - side discharge units are not available"
ferdinand A. calgary, alberta April 11, 2022 "The technician is very knowledgeable in what his doing"
mike D. calgary, alberta April 10, 2022 "Danny was polite, efficient, attentive, quick and detail orientated. (Technician) Cathy was a delight, as she was informative, knowledgeable, detail orientated and attentive. Neither was pushy and this was a huge win for us."
rakesh K. calgary, alberta April 10, 2022 "He was so knowledgeable and honest person. He figured out the problem in few second before I explained the problem."
ivan F. calgary, alberta April 07, 2022 "Appt. was scheduled a year earlier for Mar. 25/22. This was confirmed by your email a couple of weeks prior. On date, no one appeared. A call to your office recognized no appt. and no email. Very poor record-keeping! An annoyance for wasting my time waiting at home. Appt. was rescheduled for Mar. 28."
donna G. calgary, alberta April 07, 2022 "The technician was very polite and worked quickly to find the problem"
earl P. heritage pointe, alberta April 07, 2022 "After seven visits for the same zoning problem, the problem still exists. It remains broken."
sandra A. calgary, alberta April 04, 2022 "knowledgeable and thorough with a willingness to explain the service in laymans terms"
james F. calgary, alberta April 04, 2022 "As with all the technicians that I have dealt with @ A1 Chesney - They take the time to answer questions and explain what the issue is and what needs to be done to resolve it."
revi G. calgary, alberta April 03, 2022 "Was very informative and knowledgeable with what the issue was"
stu B. calgary, alberta April 02, 2022 "This problem has been going on away too long!! Since the New Year techs have been out many, MANY times. The problem MUST be escalated. What do I need to do to get the repair accomplished? I keep completing these surveys - ABSOLUTELY no response from Service Experts. If you truly care - why not demonstrate it!"
joe B. calgary, alberta April 02, 2022 "George has been here before this last visit and is familiar with our situation. He is is knowledgeable, and was able to quickly and efficiently handle our problem. In addition he is a friendly guy!"
barbra W. calgary, alberta April 01, 2022 "The problem was not resolved, but suggested I purchase a reno plate cover and new taps so that a bigger copper fixture could be installed."
lillas H. calgary, alberta March 31, 2022 "very courteous, personable, remembered me from over a year ago. Also instilled confidence in solving the problem. Paient showing me the problem and how to fix if happens again"
brian C. calgary, alberta March 31, 2022 "Keenan Stevens was here one week ago and I'm still waiting for him to get back to me on some questions. I sent him an email yesterday as well."
myrna J. calgary, alberta March 30, 2022 "I was charged $100 for 10 minutes when the heat was merely turned off by accident by a guest!"
ken F. calgary, alberta March 30, 2022 "The actual service was good.l But the charge was far too high. i.e. $268 to replace the governor ($47 part) on our furnace. Total time in the house was about 30 minutes. I find this extremely excessive."
chris H. calgary, alberta March 29, 2022 "Prompt work, tidied up AND took time to orient me to the new thermostat."
ejaife A. calgary, alberta March 29, 2022 "The Service Expert was very knowledgeable yet patient as we asked several questions. He communicated excellently with us."
belinda K. calgary, alberta March 29, 2022 "Quick efficient. B/C if have Priority plus no call fee. I thought price was reasonable"
david P. calgary, alberta March 27, 2022 "The technician was punctual and immediately repaired the problem once I described the issue."
claudia R. calgary, alberta March 27, 2022 "Quick, efficient and offered comprehensive recommendations"
gaz M. calgary, alberta March 26, 2022 "Technician was professional, answered questions and was friendly"
raafat M. calgary, alberta March 26, 2022 "They came on time as they promised, finished on schedule, and they did their work in a professional way."
bill M. calgary, alberta March 26, 2022 "Main problem wasn't fixed. We've had three techs out to address the problem and have had three different answers, but the main problem hasn't been fixed."
cathy O. calgary, alberta March 25, 2022 "Morad was very good explaining the issues and repair costs. Craig explained the possible difficulty to installing new equipment in an older complex but difficult is not impossible!"
jacek J. cochrane, alberta March 25, 2022 "The above score is a reflection on three elements of the provided services: scheduling appointment, repair service and post repair service. Repair service is 10, scheduling apt is 5 and post repair service is 6. I still have not received the official invoice."
ahmed A. calgary, alberta March 25, 2022 "Service was good but pricing is too expensive compare to service provided ."
kalie P. calgary, alberta March 23, 2022 "Technicians were friendly and completed the service quickly."
george H. calgary, alberta March 23, 2022 "The agent seemed competent about the furnace, and responsive to questions."
deborah A. calgary, alberta March 21, 2022 "We were very happy until the City Inspector said there were deficiencies. He said he would contact you but we have not heard back from you to book a time to fix the deficiencies."
sun G. calgary, alberta March 19, 2022 "The technician, Hady, was very pleasant to deal with. Prior to the appointment, I asked A1 Chesney to send somebody who would wear a mask while inside my home; Hady respected that. I gave Hady a 10/10 because he went above and beyond by explaining many things about my furnace and gave excellent maintenance tips. Would want Hady to return next time."
mike M. calgary, alberta March 18, 2022 "Prompt arrival. Very polite and friendly. Clearly presented purchasing options."
gordon R. calgary, alberta March 15, 2022 "Well our furnace was not operational and the service was was in a timely manner. He got the furnace operation identified safety concerns with CO gas and helped get a timely in house consult to replace furnace plus identified the costs to repair the existing furnace and what was covered by warranty. One thing I did not receive a copy of the invoice for the service call in my Email and I still don't have but it was paid before he left the house on VISA."
donna A. calgary, alberta March 15, 2022 "I was so impressed with the professionalism and concern for detail. Hady went above the necessary. It was a pleasure to have him doing the maintenance and went further - explained a few things to me that I didn't know."
howard A. calgary, alberta March 14, 2022 "Technician arrived on time, completed the job quickly and efficiently."
manny G. cochrane, alberta March 14, 2022 "Would have said "10" except there were a couple of dents put in my walls (I have repaired them already)."
linda G. calgary, alberta March 14, 2022 "He was polite and explained things he did and what I could do to improve the heating and air quality. Also, he acknowledged my dog, who does not like people to come in and ignore her."
don Y. calgary, alberta March 14, 2022 "Workers were pleasant and probably knew what they were doing BUT THEY WERE EXTREMELY MESSY WORKERS. I asked if they needed a sheet to cover boxes in the storage room before they drilled through concrete and gyproc and they said they would handle it. Nothing was done or cleaned up. Would not recommend Chesney's to have air conditioning installed in case the same crew was assigned to them. We have always had excellent people service our furnace so were expecting the same quality of work. Salesman Craig was great! Spent time with us before we signed and he gave us excellent info and advice. I have contacted him regarding the install and he indicated he would follow up."
hans V. calgary, alberta March 14, 2022 "Evaristo is an excellent technician. He was very knowledgeable and very helpful in explaining what was going on."
stu B. calgary, alberta March 11, 2022 "Tech arrived on time. As always he is friendly and polite. However, quite possibly the problem is not resolved."
felicia K. calgary, alberta March 11, 2022 "I had asked for the ac to be raised up and Lee made sure to make it happen. This would save me a lot when we landscape our backyard this summer!"
jennifer W. nanton, alberta March 10, 2022 "George always is so professional, does an exceptional job . And always a pleasure to see him ."
noorali D. calgary, alberta March 05, 2022 "After completing the service he briefed us on what service he performed and what we should do for smoothi running of the furnace. Was very polite and humble."
betty T. calgary, alberta March 04, 2022 "He was on time,polite and finished in a timely manner. Also,he corrected an error in the service plan from the previous year."
deborah R. calgary, alberta March 03, 2022 "I thought Reuel did a great job however he missed passing on one piece of information that would have saved me some time on the internet. He reviewed my Nest Learning Thermostat but did not inform me that the rechargeable battery was low and possibly why. I spent one hour on the internet trying to find out what I had to do if anything. In my opinion, the yearly HVAC checkup includes the furnace, power source, humidifier and the thermostat. Anything out of the ordinary should have been conveyed to me for discussion."
stan B. calgary, alberta March 02, 2022 "Price quoted to replace a 50.00 part was 315.00 and then 268.00 after I complained. That would make labour cost somewhere around 500.00/he as it would only take a maximum of 1/2 hour to fix. That is a totally unacceptable business practice."
jim T. calgary, alberta February 27, 2022 "Skilled technician -didnt waste time-answered all questions"
deborah A. calgary, alberta February 27, 2022 "Very prompt availability and service. The technician was frank and helpful over the phone later."
diane D. calgary, alberta February 26, 2022 "I thought Donnie had saved my furnace for another year but Miracles are few. He did his best so I may have alittle time to get ready for the inevitable."
rose M. calgary, alberta February 25, 2022 "He was very prompt for the appointment and made good recommendations."
li Z. calgary, alberta February 25, 2022 "The person is patient to explain everthing to make me understood."
joe B. calgary, alberta February 25, 2022 "We are now on the process of having an entire room renovated because of water damage due to problem caused by poor workmanship."
duncan R. calgary, alberta February 25, 2022 "Tech provided a short analysis and solution, then conducted the necessary repairs"
karen M. calgary, alberta February 25, 2022 "I was not home at the time, my son was, and the tech had lots of questions that he did not know, and frankly neither did I. Your company put in the furnace so why it was done that way I have no idea."
dan J. calgary, alberta February 24, 2022 "Appreciated the technician's honesty and work. Also, getting a sales rep for a new furnace out the same day."
maureen H. calgary, alberta February 24, 2022 "A pump that was installed ended up leaking and the technician had to be recalled to fix it. After the fix all is good."
glen F. calgary, alberta February 24, 2022 "Quality workmanship, fast, clean layout of two furnaces with humidifiers and 5 filter looks great"
karen F. calgary, alberta February 24, 2022 "Kathy took my call and was amazing! She has a very warm and friendly presentation and she delivered exactly what she said she would. The man who delivered the filter was almost very personable. Karen Fry"
gary P. calgary, alberta February 24, 2022 "The tech replaced the furnace filter but didnt mention it or bring it up so I could dispose of it. No biggie."
raja A. calgary, alberta February 24, 2022 "No transparency in the pricing. You just throw a number without telling what this number is. How you derived the number? What include in number? What is AC cost? What is installation cost. No visibility and then you pressurized that Costco offer expiring soon to make decision."
richard B. calgary, alberta February 23, 2022 "Helpful, practical in terms of the mechanics and brought in a sales expert same day as we needed a new furnace. Sales expert was also knowledgeable and very helpful."
bryce H. okotoks, alberta February 23, 2022 "The install was fine, however there was no explanation on how to use the air conditioner afterwards. They showed me where the disconnect is outside and that was it. No best practices for how to run the unit in the summer or any other info. No cover was supplied as they said it was back ordered, so fingers crossed that it will actually get sent to us... however we already had a big dump of snow with no cover for the exposed unit so..."
swetha S. calgary, alberta February 22, 2022 "George was very courteous and friendly. He was also very efficient"
kathy M. calgary, alberta February 21, 2022 "The technician arrived on time, found where the humidifier drain was leaking and corrected the problem. What I did not appreciate were his comments on my 'old' Navian water heater."
terry M. calgary, alberta February 20, 2022 "Technician provided good information and tips for ensuring furnace remains functioning and well maintained"
marjorie H. calgary, alberta February 19, 2022 "Technician was efficient, on time, friendly and knowledgeable."
heidi S. calgary, alberta February 19, 2022 "Not sure why you sent this to me as if you look at the file, its been a nightmare from start to finish You confirmed appointments without speaking to anyone, you did such a bad job you had to come back to fix it, communication was awful, youve now made my tenants stay home from work for 4 days. The list is long"
yves T. calgary, alberta February 18, 2022 "Service export was on time, polite did good work and provided good advice."
donald G. calgary, alberta February 17, 2022 "Prompt, careful, and efficient service with good and willing communication."
sebastian G. calgary, alberta February 17, 2022 "The Tech ( HADY ) was extremely knowledgeable , knew what he was doing , and very friendly. Checked everything and gave me some great tips. I would recommend him to all and if I need more work done."
mallory M. calgary, alberta February 17, 2022 "The technician arrived on time and was very friendly and professional during the visit!"
dorothy H. calgary, alberta February 16, 2022 "The technician was very willing to answer all my questions. He appeared on time, wearing a mask, and put on shoe covers to save my floors. I appreciated his suggestions about filters."
demetrios H. calgary, alberta February 16, 2022 "Prompt support, identified problem ordered the part and provided an interim fix."
john P. calgary, alberta February 16, 2022 "Service technicians arrived at the expected time and completed the job in 4 hrs. They were courteous, and easy to work with."
randal O. calgary, alberta February 16, 2022 "Everything was great, but the techs left the hot water heater unplugged and the breaker to the basement plugs was left off."
living D. calgary, alberta February 16, 2022 "The technician was very good, polite and fixed the issue. Made an effort to clean....the little things most people don't do."
colleen R. calgary, alberta February 15, 2022 "Reuel is very knowledgable as well as personable. He has been to our home many times over the years and has made sure that our needs our met, our questions are answered and any problems are quickly dealt with."
alvin C. calgary, alberta February 13, 2022 "Technician was good. Turn water valves and it began leaking. Not saying it is his fault. He also mentioned we should get a new water tank soon when our tank seems totally fine. Was hoping for more main advice rather than "up selling"). Thanks."
jane R. calgary, alberta February 13, 2022 "Re: 4812, 4816 and 4820 Montana Cres N W: The tech was friendly, knowledgeable, and honest. I was quite impressed with him. Unfortunately, I had to leave for an appointment before he completed 4820. He indicated to my tenant that the furnace had some rust. It is only 5 years old. I'm wondering if I should be complaining to the manufacturer or the installer. I would like his opinion. Thank you."
stephen G. calgary, alberta February 12, 2022 "Prompt service. Answered questions and provided information and explanations."
shirley L. calgary, alberta February 12, 2022 "Total bill was paid in full but we did not recieve servicing and new filters on our Healthy Climate hepa filer system, nor did we receive our new AC cover due to back orders. No contact made by A1/Chesney acknowledging the missing item / ourstanding service order to be completed. Currently have no idea on when the outstanding service & item will be delivered."
anne M. calgary, alberta February 12, 2022 "Did everything they promised and when the promised. Very considerate service person."
evan P. calgary, alberta February 11, 2022 "The service technician we had is friendly, informative and does excellent work. He has serviced our furnace many times and is always good."
adel S. calgary, alberta February 11, 2022 "George provides excellent professional helpful service consistently he is very respectful"
amy L. calgary, alberta February 11, 2022 "was able to get an appointment within 24 hours of calling, service guy came in the time frame as agreed upon. Parts was available and the service was completed quickly"
carol C. calgary, alberta February 09, 2022 "The information provided was detailed, easy to understand and all my questions were answered."
bernie S. rocky view county, alberta February 09, 2022 "He did nothing other than trying sell us a whole complete new system"
patricia D. calgary, alberta February 09, 2022 "Your employee was prompt, efficient and helpful. He recommended that we enroll in the maintenance program."
terry moore M. calgary, alberta February 09, 2022 "Great download from the technician when the job was finished."
allan S. airdrie, alberta February 07, 2022 "Technician knew exactly what to do and he cleaned up after himself."
stu B. calgary, alberta February 07, 2022 "This was the 5th time someone has been out in about a month or 6 weeks- and we still have at least 2 problems.We really liked working with Raoul - he seems very knowledgeable."
fabio D. calgary, alberta February 06, 2022 "The technician seems to know pretty well his job and answer all my questions properly and kindly. He did a good Job. However a requested a receipt a week a go when he came. I was supposed to receive an email with it and I am still waiting for it."
margeret F. calgary, alberta February 04, 2022 "Your representive did not know the size of furnace filter and recommended the wrong filter size. I would expect more from you george fulford"
ron M. bragg creek, alberta February 04, 2022 "Furnace part (switch) took twenty days for delivery. Thanks to George we had a procedure for restarting the furnace over a very cold three weeks."
sue G. calgary, alberta February 04, 2022 "Technician was pleasant and work was completed with out issue."
dennis C. calgary, alberta February 04, 2022 "Third time plumber has been out to fix related problem and it always comes back to me to source different parts, figure out a solution. Last time I asked for a shorter pipe nipple (which would have been a custom length) but that wasn't possible (don't plumbers make custom nipples?) that instead led to adding an escutcheon, but the drop ell that came from the manufacturer is leaking. Options now are either a) I source a new part (don't plumbers have parts to fix a shower?) or we cut a hole in the wall and replace the hole shower connection. assembly."
wayne S. calgary, alberta February 04, 2022 "It was an emergency and the tech was here in good time and had taken care of the problem very quickly."
charlie D. calgary, alberta February 04, 2022 "Alfred and Riley arrived at the time specified. They were very approachable and provided an overview of the install. I asked that they check to see that existing set up was right ie exhaust. It was great working with Anna to set up the purchase and install!"
brenda W. calgary, alberta February 04, 2022 "The technician was very professional and answered any questions that I had."
lisa B. calgary, alberta February 03, 2022 "Installers were very knowledgeable, did a great job having the drainage all go out 1 pipe, loved our dogs, and were quite funny!"
cynthia A. calgary, alberta January 31, 2022 "Prompt professional knew what they were doing did not waste time clean up afterwards"
colleen R. calgary, alberta January 31, 2022 "He was clean and tidy on site (although he didn't remove garbage - old filter, wrapping from new - like he said he would). Pleasant dude. He was almost a 1/2 hour late, tho....and considering we were the first appointment, that's not a good impression."
bruce M. calgary, alberta January 29, 2022 "He was very courteous and explained everything I needed to know and answered all my questions."
kristina G. calgary, alberta January 29, 2022 "Technician left the furnace fan turned on, which we usually have set to only go on when the furnace is on. Technician did not volunteer information, e.g. communicate about the status of our furnace, what he did... I was preoccupied with work and I'm not a furnace pro, so I did not think of asking the right question while he was on site. Technician replaced the filter by taking a filter he found in our house, without confirming that that was OK. Technician did not arrive at the time indicated by the call. (Service agent called to move up the appointment on short notice, which was fine, but then the technician arrived later than indicated. This is challenging to schedule around work meetings.)"
christopher S. calgary, alberta January 28, 2022 "The team arrived on time and completed the work within the time allocated. They were also very courteous and professional. They answered all my questions and did a great job of cleaning up after they had finished."
patricia C. calgary, alberta January 27, 2022 "There was supposed to be two new filters supplied and we only got one. Our understanding is that we change these filters every six months"
frank F. calgary, alberta January 27, 2022 "This technician do not use a vacuum before putting in the new filters"
gordon E. calgary, alberta January 27, 2022 "The technician diagnosed the problem with my humidifier right away and replaced the defective solenoid valve."